Terms & Conditions

Last updated: October 11, 2026

These Terms & Conditions (“Terms”) govern your use of the DOORFORCE website (the “Site”) and any door hanger delivery, flyer distribution, design, printing, or related services (the “Services”) provided by DOORFORCE (“DOORFORCE,” “we,” “us,” or “our”). By using the Site or ordering Services, you (“Client,” “you”) agree to these Terms. If you do not agree, do not use the Site or Services.

1. Definitions

• Campaign means a scoped distribution project described in an approved quote or order.
• Materials means door hangers, flyers, inserts, artwork, copy, logos, and other content supplied by you or produced for you.
• Delivery Area means the cities, ZIP codes, neighborhoods, or routes agreed for a Campaign.
• Quote means a written estimate from DOORFORCE describing scope, quantity, pricing, and timing.

2. Use of the Site

You may use the Site only for lawful purposes. You agree not to: interfere with the Site’s security or operation; submit false, misleading, or unlawful information; use automated tools to scrape or overload the Site; or attempt to access data that does not belong to you. Campaign briefs created on the Site are planning tools only and are not orders, bookings, or binding quotes.

3. Quotes, Orders and Acceptance

Prices are provided by written Quote only and are valid for thirty (30) days unless stated otherwise. A Campaign is confirmed only when you accept a Quote in writing and any required deposit is received. We may decline any order at our discretion, including orders for Materials we consider unlawful, offensive, or harmful to our reputation.

4. Payment

• Unless the Quote states otherwise, a deposit may be required before printing or distribution begins, with the balance due upon completion.
• Invoices are payable within the period stated on the invoice. Late balances may incur a late fee of 1.5% per month or the maximum allowed by law, whichever is lower, plus reasonable collection costs.
• We may pause or suspend Services while any undisputed amount is overdue.
• You are responsible for applicable sales, use, or similar taxes.

5. Client Materials and Responsibilities

You are solely responsible for the content of your Materials and represent and warrant that they: (a) are truthful and not misleading; (b) comply with all applicable laws, including advertising, consumer protection, licensing, election, and industry-specific rules; (c) do not infringe any copyright, trademark, privacy, or publicity right; and (d) contain any disclosures legally required for your offer. You grant DOORFORCE a limited license to reproduce and distribute your Materials solely to perform the Services. Materials supplied by you must arrive by the agreed date, in the agreed quantity and condition; late or short delivery may delay your Campaign and may incur additional charges.

6. Design and Print Services

When we design or print Materials, you must review and approve final proofs in writing. Once you approve a proof, you are responsible for any errors it contains, including spelling, pricing, contact details, and legal disclosures. Printed colors may vary slightly from on-screen proofs and industry-standard variances in quantity (up to ±5%) and trim are not defects. Upon full payment, you own the final approved artwork created specifically for you, excluding stock imagery, fonts, templates, and our pre-existing tools, which remain licensed for your Campaign use only.

7. Distribution Standards and Legal Compliance

• Materials are placed on doors, door handles, or other lawful locations. We do not place Materials in, on, or attached to mailboxes, consistent with U.S. federal law.
• We respect “No Soliciting,” “No Flyers,” and similar notices, gated or restricted communities, private property restrictions, and local ordinances. Homes and areas subject to these restrictions may be skipped without credit or refund.
• Some municipalities require permits or registration for distribution. Where required, permit fees may be passed through to you as stated in your Quote.
• Distribution may be rescheduled because of severe weather, safety concerns, public emergencies, or access issues.

8. Delivery Counts, Verification and Results

Quantities in a Quote are targets. Final counts may vary because of restricted homes, unsafe conditions, vacant properties, or Materials shortages. Any reporting we provide describes delivery activity only. DOORFORCE does not guarantee any level of response, leads, sales, or return on investment. Campaign results depend on many factors outside our control, including your offer, design, pricing, and market conditions.

9. Changes, Rescheduling and Cancellation

Changes to scope, Delivery Area, quantity, or timing must be requested in writing and may change your price or schedule. If you cancel before printing or distribution begins, deposits may be retained to cover work completed, reserved crews, and non-refundable third-party costs. Once printing has started, printing costs are non-refundable. Once distribution has started, the Campaign may not be cancelled except for the undelivered portion, less costs incurred.

10. Satisfaction and Re-delivery

If you believe a Campaign was not delivered as agreed, you must notify us through our contact form within seven (7) days of the scheduled completion date, with details of the affected area. If we confirm a shortfall caused by us, our sole obligation will be, at our option, to re-deliver to the affected area or credit the affected portion of the distribution fee.

11. Intellectual Property

The Site and its content, including the DOORFORCE name, logo, text, graphics, video, and layout, are owned by or licensed to DOORFORCE and protected by intellectual property laws. You may not copy, modify, or reuse them without our written permission. With your permission, we may photograph or display delivered Materials as examples of our work; you may withdraw this permission at any time through our contact form.

12. Disclaimer of Warranties

Except as expressly stated in these Terms, the Site and Services are provided “as is” and “as available.” To the fullest extent permitted by law, DOORFORCE disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, DOORFORCE will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or business opportunity. Our total liability arising out of or relating to any Campaign or these Terms will not exceed the amount you paid DOORFORCE for the specific Campaign giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless DOORFORCE and its owners, employees, and contractors from any claims, fines, damages, and expenses (including reasonable attorneys’ fees) arising from your Materials, your offers, your breach of these Terms, or your violation of any law or third-party right.

15. Independent Contractors and Subcontractors

We may use employees, independent contractors, or vetted partners to perform printing and distribution. DOORFORCE remains responsible for Services performed under your Campaign as described in these Terms.

16. Force Majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including severe weather, natural disasters, public health emergencies, government action, labor disputes, supplier failures, or utility and internet outages.

17. Dispute Resolution

Before filing any claim, you agree to contact us through our contact form and try in good faith to resolve the dispute informally for at least thirty (30) days. If the dispute is not resolved, it will be resolved in the state or federal courts located where DOORFORCE has its principal place of business, unless applicable law requires otherwise. Either party may bring qualifying claims in small claims court.

18. Governing Law

These Terms are governed by the laws of the state in which DOORFORCE has its principal place of business, without regard to conflict-of-law rules.

19. General

These Terms, together with any accepted Quote, are the entire agreement between you and DOORFORCE regarding the Services. If an accepted Quote conflicts with these Terms, the Quote controls for that Campaign. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. Sections that by their nature should survive termination will survive.

20. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above shows when they were last revised. Changes apply to Campaigns confirmed after the update.

21. Contact

Questions about these Terms can be sent through the contact form on our homepage.